Cequence Trust Center: Commitment to Security and Compliance for Our Customers

Why Trust Centers Matter

A Trust Center plays a crucial role in building and maintaining trust with customers. It provides a single source of truth for security documentation, certifications, and ongoing updates, helping businesses reassure customers that their data is in safe hands. Trust Centers streamline security review processes, reduce the need for repetitive communications, and address concerns around third-party risk management.

Key Features of the Cequence Trust Center

Cequence’s Trust Center offers several key features that highlight our commitment to security and transparency. Here’s what you can find:

1. Security Certifications and Compliance
   Our Trust Center showcases detailed information on industry certifications that Cequence holds, such as SOC 2, ISO 27001, and compliance with regulations like GDPR, CCPA, and HIPAA. These certifications demonstrate our adherence to the highest security and privacy standards, ensuring customers that their data is protected and managed responsibly.
2. Incident Reporting and Transparency
   In the event of a security incident, Cequence takes a proactive approach to communication. The Trust Center provides real-time updates on any incidents and our responses. This level of transparency assures customers that we are accountable and prepared to resolve any issues swiftly.
3. Data Governance and Access Control
   Cequence employs strict access controls and robust data governance measures to protect sensitive information. Our Trust Center explains how we manage and govern data, allowing customers to see the steps we take to secure their data against unauthorized access.
4. FAQs and Knowledge Base
   We understand that customers often have questions about security and compliance. The Trust Center includes a comprehensive knowledge base with frequently asked questions, making it easy for customers to find answers without waiting for manual responses.
5. Public and Private Documentation
   Cequence provides both public and private security documentation through the Trust Center. While certain information, such as compliance certifications, is publicly available, more sensitive documents, like penetration testing results, are shared privately with customers after they meet necessary legal agreements, such as NDAs.

Supporting Vendor Risk Management

Vendor risk management has become an essential aspect of any organization’s cybersecurity framework. Trust Centers are an invaluable tool for companies looking to simplify and automate the risk management process. Through Cequence’s Trust Center, we consolidate critical security information in one place, reducing the back-and-forth communication typically required for security reviews.

A Commitment to Continuous Improvement

At Cequence, we believe that security and compliance are ongoing processes. Our Trust Center is continually updated with the latest security certifications, audit results, and incident reports. This dedication to continuous improvement reflects our commitment to maintaining a robust security posture and staying ahead of emerging threats.

Building Customer Confidence

Trust is built on transparency. At Cequence, we recognize that our customers need assurance that their data is secure and their compliance needs are being met. The Cequence Trust Center gives customers a clear, transparent view of our cybersecurity practices, demonstrating our commitment to proactive defense and compliance adherence.

Supporting Customer Compliance Efforts

Cequence solutions also play a role for many of our customers in their own governance and compliance efforts. API security initiatives are often employed to ensure that there is no inappropriate API access to sensitive data including personally identifiable information (PII). A number of relevant regulations exist, including PCI-DSS, HIPAA, GDPR, and SOX, and new ones like the Digital Operational Resilience Act (DORA) which go into effect early next year.

Conclusion

Security and compliance are the cornerstones of trust in today’s digital business environment. Cequence understands this and has invested in creating a Trust Center that ensures transparency and accountability. Through our Trust Center, we provide customers with an easy way to access critical security and compliance information, simplifying the security review process and providing peace of mind.